Description:
The QuickCam Pro 4000 is a standard web camera with a digital zoom, built-in microphone, and high-quality VGA CCD sensor. With this device, customers who are deaf or hard of hearing can receive immediate interpreter services in the One-Stop by making a live video calls through a free online relay service. The hearing impaired customer will sit at a computer equipped with a web camera. Next, he must login in to a relay service provider where he will be prompted to put in the telephone number that he wishes to dial. The call is channeled to an online sign language interpreter who should appear in a small window on the computer screen after he has entered the telephone number. The interpreter makes the call and begins relaying a message from the caller to the person who answers the telephone. The person on the other end of the call speaks to the interpreter and the interpreter relays the voice message back to the caller using sign language.
In order to make a video relay call you will need several components.
Installation Notes:The computer must first be connected to the internet. (Please contact your local network technician to verify that the computer is connected.) Next, you must connect the QuickCam Pro 4000 directly to a standard (PS/2 or USB) port. The included QuickCam 5.0.1 software must then be installed to allow you to setup the camera on your computer. Once you have setup the camera, you must choose a relay service provider. There are several different online relay services providers who provide video relay service for free to those who are deaf or hard of hearing:
In order to make a call using these service providers, you will have to create a user ID and/or install their setup software on your computer. Once you have completed the setup, the services provider will provide you will instructions on how to make your call. |
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